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FAQs

FAQ's

Yes! Business communicators are quick learners, proficient researchers, and skilled interviewers. We can take a complex subject and break it down into bite-sized pieces of information that your target audience will understand and engage with.

We provide the copy to you in MS Word via email. If it needs to be placed into a newsletter or a website, your Graphic Designer or Web Developer will handle that function.

Yes. A Service Agreement is a great way for both of us to ensure that we are on the same page. Once we’ve discussed the details of your project, Lighthouse Communications will put together an agreement that’ll summarize the details of your service – including the fee.

That’s fine! Lighthouse Communications will draw up a Change to Project Agreement which will outline the changes and revised fee. Once it’s signed, we’ll get back work.

We charge a ‘project rate’ instead of an hourly rate. We’ll begin by assessing the complexity of your project, time required for planning, research, and creativity, then issue a quotation. As a digital first agency, our overhead is minimal; so that’ll be reflected in our prices.
We require a 50% deposit up front, 25% at the 75% project completion milestone, and the remaining 25% will be due upon project completion.
Convenience is very important to us. So our clients have the option of paying using a credit card, bank transfer, or Apple Pay.